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11 Troubleshooting
SMA Solar Technology AG
Operating manualSTP3-6-3AV-40-BE-en-1278
Event number Message, cause and corrective measures
10284
No WLAN connection possible
The inverter does not currently have a WLAN connection to the selected net-
work.
Corrective measures:
Ensure that the SSID, the WLAN password and the encryption method
have been entered correctly. The encryption method is specified by your
WLAN router or WLAN Access Point and can be changed there.
Ensure that the WLAN router or WLAN Access Point is in range and is
signalizing correct operation.
If this message is displayed often, improve the WLAN connection by
using a WLAN repeater.
10285
WLAN connection established
Connection to the selected WLAN network has been established.
10286
WLAN connection lost
The inverter has lost WLAN connection to the selected network.
Corrective measures:
Ensure that the WLAN router or WLAN Access Point is still active.
Ensure that the WLAN router or WLAN Access Point is in range and is
signalizing correct operation.
If this message is displayed often, improve the WLAN connection by
using a WLAN repeater.
10339
Webconnect enabled
The Webconnect function has been activated.
10340
Webconnect disabled
The Webconnect function has been deactivated.
10341
Webconnect error: no connection
No connection to SunnyPortal possible.
Corrective measures:
Ensure that the Internet connection is working properly.
Ensure that the Webconnect function is activated.
Ensure that the network cable at the inverter is correctly connected.
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