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SMA Solar Technology AG Failure Search
User Manual ExplorerSW12-BEN104013 53
19 Parameters can not be
processed
You do not possess the necessary parameter rights.
Change the user group.
You have an inverter with an SMA Bluetooth Piggy-
Back upgrade with a software version below
02.00.00.R. Configuring parameters and graphic
display of monthly and yearly energy values is not
supported.
Update the Bluetooth Piggy-Back (see
7.8”Updating a Device” (page45).
20 Events are not sorted
The events are not properly
sorted according to date and
time.
Sunny Explorer sorts the events using the same
consecutive number that the device uses to store the
events. The advantage is that the events will always
be listed in the order in which they arose in the
device.
The events will only be sorted improperly if the time
or the date of the plant was changed (e.g., when
switching from summer to winter daylight savings
time).
21 Values are marked as out of
date even though they are
current.
Values are marked as
current even though they are
out of date.
This problem may arise if the computer clock was
changed during Sunny Explorer operation.
Restart Sunny Explorer.
No. Problem Cause and solution
53


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