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Trouble shooting
Problem Possible causes Solution
The steam generator
does not come on.
There is a connection problem.
The main power button is not switched
on.
Check the mains cable, the plug and the socket.
Set the main power (6) button to the “I” position.
The iron does not
heat up.
The main power button is not switched
on.
The temperature control knob is set to
the “min” position.
Set the main power (6) button to the “I” position.
Set the temperature control knob (10) to the desired
position.
The iron begins to
smoke when switched
on.
• During rst use: Certain components
on the appliance have been lightly
greased at the factory and may
produce a little smoke when initially
heated.
During later use: the soleplate may be
soiled.
This is completely normal and will stop after a short
while.
Clean the soleplate according to the cleaning
instructions in this manual.
Water ows through
the holes on the sole
plate.
The steam function is being used
before it has reached temperature.
The water is condensing inside the
pipes because steam is being used for
the rst time or has not been used for a
long time.
Reduce the steam ow when ironing at low
temperatures (Variable steam control (4)).
Point the iron away from the ironing area and
press the steam release button (11) until steam is
produced.
Dirt comes out
through the sole plate.
There is a build-up of scale or minerals
in the steam tank.
Chemical products or additives have
been used.
Use tap water mixed 50% with distilled or
demineralised water. If the tap water in your district is
very hard, mix tap water with distilled water 1:2.
Clean the sole plate with a damp cloth.
Never add products to the boiler water.
The iron does not
produce any steam.
The boiler is not switched on or the
water tank is empty.
The water tank is not tted onto the
housing correctly.
The steam regulator is set to the
minimum position.
Set the main power (6) button to the “I” position
and/or ll the water tank.
Fit the water tank back onto the housing correctly
(you will hear a click).
• Increase the steam ow by turning the steam control
(4).
The ironed garment
turns dark and/or
sticks to the soleplate.
The selected temperature is too high
and has damaged the garment.
Select a suitable temperature for the material being
and clean the sole plate with a damp cloth.
The soleplate turns
brown.
This is a regular consequence of
usage.
Clean the soleplate regularly with a damp cloth.
The iron does not stop
steaming after placing it
on the pad.
“Intelligent steam” function activated. Just press the trigger once again and the iron will
stop steaming at once.
The appliance makes
a pumping sound.
Water is being pumped into the steam
tank.
The sound will not stop.
• This is normal.
If the sound will not stop, do not use the steam
generator and contact an authorised technical
service centre.
13


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