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Seagate STAJ100 ForFreeAgent Theater plus en FreeAgent GoFlexTV Manual

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10. Solving Problems Common Problems and Solutions
Media Player User Guide 66
If the subtitles still don’t appear, the file format of the subtitles may not be supported by your
media player. Your media player supports subtitles in these formats:
The information screens on my movies are in the wrong language.
If the wrong language appears when you press Information to see more details about a
movie or song, ensure that the text encoding language is set to the language you want. See
“Setting a Language for Information Screens” on page 62 to learn how.
My media player language is not English, but I need to search for a file with
an English name.
If the menu language of your media player is not English but you want to enter English words
in your search, on the on-screen keyboard select the key labeled English, then type the
English words.
YouTube videos won’t play.
If you have trouble getting videos to play on the YouTube service, make sure your media
player is set to the correct time. See “Adjusting the Date and Time” on page 59 to learn how.
I moved my media player to another country and the picture quality is bad.
North American and European TVs have different picture resolution standards. If you have
moved your media player from one geographic area to the other, you can reset the device to
the default settings for your new location. (See “Setting the Media Player for TVs in Other
Countries” on page 56 for more information.)
To switch the device to NTSC (American) or PAL (European) standard default settings:
1. Find the
RESET button on the media player. (See “Resetting the Media Player Manually” on
page 54 for help.)
2. Press and hold the reset button for 10 seconds.
If your media player was originally set to NTSC, it switches to default PAL settings. If your
media player was originally set to PAL, it switches to default NTSC settings.
The thumbnail view of my song doesn’t show the album art.
For album art to display as a thumbnail, the image has to be stored in the album folder. See
“Displaying Album Cover Art” on page 31 for more information.
The thumbnail view of my movie doesn’t show the right picture.
For a DVD image to display as a thumbnail, the image has to be stored in the right place. In
the DVD’s folder, put the image in the same folder as the Audio_TS and Video_TS sub-
folders.
.SMI/SAMI .SRT .SUB
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