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Seagate STAJ100 ForFreeAgent Theater plus en FreeAgent GoFlexTV Manual

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10. Solving Problems Updating the Media Player Firmware
Media Player User Guide 67
Updating the Media Player Firmware
For complete instructions, see page 44.
Recovering After a Firmware Update Failure
If a power failure or power surge happens while you’re updating the firmware on your media
player, the update fails.
To recover after an update failure, you need an external USB drive (also known as a flash
drive or thumb drive) and a computer that is connected to the Internet.
TIP: For best results, read all the steps in this section before you start.
To recover after a firmware update failure:
1. If you haven’t already, go to the Seagate Support at www.seagate.com/support.
2. Follow the on-screen instructions to download the new firmware to your computer.
3. Copy the new firmware to the USB drive, then properly disconnect the drive from your
computer.
Note: Put the firmware file in the top-most level (or root level) of the USB drive. Don’t put the
firmware file into a folder.
4. Unplug the media player’s power cord.
5. Connect your USB drive to the media player.
6. Turn on your TV.
7. Press and hold the media player’s
RESET button. Don’t release the RESET button.
8. Plug in the media player’s power cord.
9. When the Seagate logo appears on the TV, release the
RESET button.
The Updating screen opens. Don’t use your media player until the update is complete.
Resetting the Media Player Manually
As a last resort, try resetting the media player to its factory default settings. See “Resetting
the Media Player Manually” on page 54 for complete instructions.
Finding More Help
Seagate Support provides a broad range of resources (including FAQs, a knowledge base
and a community forum) to help you solve any problem you might have while using your
media player. Go to the Seagate Web site at www.seagate.com.
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