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42_ Troubleshooting
Troubleshooting
TROUBLESHOOTING FOR ERROR CODES
ERROR
CODE
CAUSE SOLUTION
Robotic vacuum cleaner is
caught, stuck or trapped while
navigating.
Turn off the Power Switch at the bottom
and move the robotic vacuum cleaner to a
different location.
A foreign substance (string,
paper, toy etc.) is caught in the
power brush.
Turn off the Power Switch at the bottom
and remove the foreign substance from the
power brush.
A foreign substance (string,
paper, toy etc.) is caught in the
left driving wheel.
Turn off the Power Switch at the bottom and
remove the foreign substance from the left
driving wheel.
A foreign substance (string,
paper, toy etc.) is caught in the
right driving wheel.
Turn off the Power Switch at the
bottom and remove the foreign substance
from the right driving wheel.
Check bumper sensor.
Slightly pull the stuck bumper outward.
A foreign substance (dust,
stain etc.) is on the Obstacle
sensor window.
Turn off the Power Switch at the bottom and
wipe the foreign substance from the front
and rear sensor windows using a soft cloth.
A foreign substance (Dust,
stain etc.) is on the Cliff sensor
window.
Turn off the Power Switch at the bottom
and wipe the foreign substance on the cilff
sensor window with a soft cloth.
Dust bin not inserted.
Insert the Dust bin until you hear a “Click”
sound.
A foreign substance (String,
cloth etc.) is caught on the
edge-cleaning side rotating
brush.
Turn off the Power Switch at the bottom and
wipe the foreign substance from the edge-
cleaning side rotating brush.
If you press the Start/Stop button or turn off the Power Switch, the error code is cleared.
DJ68-00695A(0.0)-EN.indd 42DJ68-00695A(0.0)-EN.indd 42 2013.3.11 5:9:12 PM2013.3.11 5:9:12 PM
42


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