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Troubleshooting _41
Troubleshooting
05 TROUBLESHOOTING
CHECKLIST BEFORE SVC CALLS
SYMPTOM CHECKLIST MEASURE TO TAKE
Robotic vacuum
cleaner cannot
nd the charger.
Check whether the power
plug of the charger is plugged
correctly into the outlet.
If there are any obstacles within
a range of about 1m in front of
the charger and about 0.5m
range to the left and right of the
charger, you should remove the
obstacles.
If there are any foreign
substances on the change pin,
wipe them off with a dry towel.
Is the VIRTUAL GUARD installed
near the charger?
Move the VIRTUAL GUARD to
another place so that the robotic
vacuum cleaner can charge
automatically.
Robotic vacuum
cleaner passes
through the
VIRTUAL GUARD.
(OPTION)
Are the batteries of the VIRTUAL
GUARD worn out?
Replace the batteries.
(2 type D (LR20) alkaline
batteries)
Is the VIRTUAL GUARD set to
Guard (virtual door) mode?
Set the VIRTUAL GUARD to
Fence (virtual wall) mode.
Is the Mode lamp turned off?
Check if the VIRTUAL GUARD
is turned off and then set the
VIRTUAL GUARD to a desired
mode.
The battery
usage time of the
VIRTUAL GUARD
is too short.
(OPTION)
Are you using manganese drycell
batteries?
Replace the batteries with new
alkaline batteries.
(2 type D (LR20) alkaline
batteries)
DJ68-00695A(0.0)-EN.indd 41DJ68-00695A(0.0)-EN.indd 41 2013.3.11 5:9:12 PM2013.3.11 5:9:12 PM
41


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