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40_ Troubleshooting
Troubleshooting
CHECKLIST BEFORE SVC CALLS
SYMPTOM CHECKLIST MEASURE TO TAKE
Robotic vacuum
cleaner does not
operate at all
before
cleaning.
Is the Dust bin assembled?
Install the Dust bin.
Is the Power Switch turned on?
Turn on the Power Switch.
Is cleaning mode ( ) in the
display panel turned on?
Press the ( ) button. (To turn it
off, press and hold the (
) button
down for 3 seconds or longer.)
Is the battery level fl ashing only
one level and is ‘LO’ displayed in
the display panel?
Lift up the robotic vacuum
cleaner, and manually dock the
robotic vacuum onto the charger
to charge it.
Robotic vacuum cleaner will not
operate when the battery in the
remote control is depleted.
Replace the batteries in the
remote control. (AAA type)
Robotic vacuum
cleaner stopped
operating while
cleaning.
Is the battery level fl ashing only
one level and is ‘LO’ displayed in
the display panel?
Lift up the robotic vacuum
cleaner, manually dock the
robotic onto
the charger to charge it.
Has the robotic vacuum cleaner
become hooked on wires on the
oor?
Turn off the Power Switch and
remove the wires.
Is the robotic vacuum cleaner
stuck to the fl oor where there is a
height difference?
- The driving wheel is lifted.
Turn off the Power Switch and
move the cleaning robotic
vacuum to another place to
clean.
Is there a thin towel (cloth)
wrapped around the driving
wheel?
Turn off the Power Switch and
remove the thin towel.
Is the robotic vacuum cleaner
stuck on the doorsill?
Turn off the Power Switch and
move the robotic vacuum cleaner
to another place to clean.
The suction
power is weak
while cleaning.
Check whether the Dust bin
is full of dust.
Stop the robotic vacuum cleaner
and empty the Dust bin.
Check whether the suction
inlet is clogged by foreign
substances.
Turn off the Power Switch and
remove the foreign substances
on the suction inlet.
Check whether the Filter is
clogged.
Clean the Filter well.
DJ68-00695A(0.0)-EN.indd 40DJ68-00695A(0.0)-EN.indd 40 2013.3.11 5:9:12 PM2013.3.11 5:9:12 PM
40


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