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Sage BES980 - The Oracle Manual

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EN
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE WHAT TO DO
Grinder running
continuously
• No beans in hopper. • Fill hopper with beans.
• Rotate the portalter to the
left to stop the auto grind,
dose & tamp function.
• Tamping fan has been
removed.
• Check that the tamping fan
is in position and mounted
correctly to the drive shaft,
page 19.
Espresso runs out around

and / or

the group head during an
extraction
• Portalter not inserted in the
group head correctly.
• Ensure portalter is rotated
to the right until the handle
is past the centre and is
securely locked in place.
Rotating past the centre
will not damage the
silicone seal.
• There are coee grounds
around the lter basket rim.
• Clean excess coee from
the rim of the lter basket
after grinding to ensure a
proper seal in group head.
• Filter basket rim is wet or
underside of portalter lugs
are wet. Wet surfaces reduce
the friction required to hold the
portalter in place whilst under
pressure during an extraction.
• Always ensure lter basket
and portalter are dried
thoroughly before lling with
coee, tamping and inserting
into the group head.
Issues with the Auto Start
feature
• Clock not set or clock is set
with incorrect time.
• Check that the clock and
Auto Start time have been
programmed correctly. The
LCD will display a clock icon
when the Auto Start time is
programmed.
ERR error message
on LCD
• A major fault has occurred
and machine cannot operate.
• Contact Sage
®
Customer
Service Centre or visit
www.sageappliances.com
… 25 …


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