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32
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
No steam is generated. Machine is not
turned On.
Ensure the machine is
plugged in, switched On
at the power outlet and the
POWER button is pressed
On.
Water tank is empty. Refer to ‘Filling The Water
Tank’, page 11.
Steam Dial is not in
STEAM position.
Turn the steam dial to the
STEAM position.
Steam Wand is blocked. Use the pin on the cleaning
tool to clear the opening. If
the steam wand continues
to be blocked remove the
tip of the steam wand using
the spanner in the middle
of the cleaning tool. Refer
to ‘Care and Cleaning’,
page 25.
Milk is not creamy
after texturing.
Not enough steam. Steam wand may be
blocked. Refer to ‘Care and
Cleaning’, page 25.
Use cold fresh milk. Refer
to ‘Texturing Milk’, page 19.
Machine is not working. The safety thermal-cut
may have activated due
to the pump or grinder
overheating.
Turn the machine off and
allow to cool for about
30–60 minutes.
33


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