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31
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
Coffee runs out around
the edge of the filter
holder.
Filter holder is not
inserted in the group
head properly.
Refer to ‘Inserting The
Portafilter’, page 18.
There are coffee
grounds around the
filter rim.
Clean any excess ground
coffee from the rim of the
filter holder to ensure a
proper fit into the brew
head.
Too much ground coffee
in the filter.
Refer to ‘Adjusting the
Grind Amount’, page 12.
Ground coffee has been
tamped too firmly.
Refer to ‘Coffee Dose and
Tampering’, page 18.
Incorrect filter for
amount of ground
coffee used.
Ensure you use the small
filter for 1 cup of coffee and
the larger filter for 2 cups
of coffee.
Coffee extracts as drops
from the portafilter.
The water tank is empty
or low.
Refer to ‘Filling The Water
Tank’, page 11.
Coffee grind is too fine. Ensure you use a suitable
espresso grind. Refer to
‘Setting The Grind Size’ on
page 11 and 17.
Machine is blocked by
mineral deposits.
Decalcify the machine.
Refer to ‘Decalcifying’,
page 22.
Grinder safety clutch has
activated.
Overfilled filter basket
causing the chute
to backfill.
Clean and clear grinder
and chamber
Machine is making a loud
and continuous pumping
noise.
Water tank is empty. Refer to ‘Filling The Water
Tank’, page 11.
Water tank is not
securely in place.
Refer to ‘Filling The Water
Tank’, page 11.
32


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