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Error
Solution
Error 11: High-intensity magnetic field detected. The robot is too close to magnetic tape and cannot start.Move it to a new location and restart.
Error 12: Battery level is too low. Recharge before use. Low battery. Recharge before use.
Error 13: Charging error. Clean the charging contact area. Use a dry cloth to clean the charging contacts on the robot and on the charging dock.
Error 14: Battery error. The battery temperature is either too high or too low. Wait until it returns to normal.
Error 26: Wipe the wall sensor. The wall sensor is dirty. Wipe it clean.
Error 16: Robot is tilted. Place it on flat ground and restart. The robot is tilted. Move it to flat ground and restart.
Error 17: Side brush module error. Reset the system. The side brush module is experiencing a fault. Reset the system.
Error 18: Vacuum fan error. Reset the system. The vacuum fan is experiencing a fault. Reset the system.
Error 22: Wipe the recharge sensor. The recharge sensor is blocked by dust. Wipe the dust off.
Error 23: Clean the charging dock locator beacon The charging dock is jammed. Clear it and retry.
Error 24: Virtual no-go zone or wall detected Move the robot to a new location and restart. Move the robot away from the virtual no-go zone or barrier and restart.
Internal error. Reset the system. Malfunction due to an internal error. Reset the system.
Troubleshooting
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