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Appendix 181
ActiveSync
Support Code
Error Message Troubleshooting Information
0x80072f00
The server could not be reached.
This can be caused by temporary
network conditions.
This condition is generally temporary. Try to
sync again later.
0x80072f01
Synchronization could not be
completed. Verify that you have
entered the correct server.
This condition is generally temporary. Try to
sync again later.
0x80072f04
The server could not be reached.
This can be caused by temporary
network conditions.
This condition is generally temporary. Try to
sync again later.
0x80072f05
The security certificate on the
server has expired. Check that the
date and time on your device are
correct.
The date on the certificate for the Secure
Sockets Layer (SSL) connection does not
match your device settings. Your device
date and time are incorrect, or the certificate
is expired. If the certificate has expired, you
may need to contact an Exchange Server
administrator. If you sync on a schedule,
sync has been changed from scheduled to
manual.
0x80072f06
You have an incorrect SSL
certificate common name in the
Host Name field. For example, you
may have entered www.server.
com, when the common name
on the certificate is actually
www.
different.com
. Make sure the
server name is entered correctly.
The Exchange Server name in your
ActiveSync settings is different from the
one required to establish a Secure Sockets
Layer (SSL) connection. Correct the
Exchange Server name and try to sync
again. If you sync on a schedule, sync has
been changed from scheduled to manual.
0x80072f07
Synchronization could not be
completed. Try again later.
This in an Internet error that is generally
temporary. Try to sync again later.
0x80072f08
Synchronization could not be
completed. Try again later.
This in an Internet error that is generally
temporary. Try to sync again later.
0x80072f09
Synchronization could not be
completed. Try again later.
This in an Internet error that is generally
temporary. Try to sync again later.
0x80072f0a
Synchronization could not be
completed. Try again later.
This in an Internet error that is generally
temporary. Try to sync again later.
0x80072f0b
Synchronization could not be
completed. Try again later.
This in an Internet error that is generally
temporary. Try to sync again later.
181


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