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Appendix 179
ActiveSync
Support Code
Error Message Troubleshooting Information
0x80072ee5
Synchronization could not be
completed. Verify that you have
entered the correct server.
This can be caused by Exchange Server
load conditions. This condition is generally
temporary. Try to sync again later.
0x80072ee6
ActiveSync encountered a problem
on your device.
This condition is generally temporary. Try to
sync again later.
0x80072ee7
The server could not be reached.
This can be caused by temporary
network conditions.
The Exchange Server name could not be
resolved. Check that you have the correct
Exchange Server name, and try to sync
again.
0x80072ee8
ActiveSync encountered a problem
on your device.
This condition is generally temporary. Try to
sync again later.
0x80072ee9
ActiveSync encountered a problem
on your device.
This condition is generally temporary. Try to
sync again later.
0x80072eea
ActiveSync encountered a problem
on your device.
This condition is generally temporary. Try to
sync again later.
0x80072eeb
ActiveSync encountered a problem
on your device.
This condition is generally temporary. Try to
sync again later.
0x80072eec
The server could not be reached.
This can be caused by temporary
network conditions.
Exchange Server reports an Internet error.
This condition is generally temporary. Try to
sync again later.
0x80072eed
Not available.
The connection to Exchange Server could
not be completed because the supplied user
name is incorrect. Correct the user name,
or verify that you have Exchange Server
access, and try again.
0x80072eee
Not available.
The connection to Exchange Server could
not be completed because the supplied
password is incorrect. Correct the password
and try again.
0x80072ef0
ActiveSync encountered a problem
on your device.
This condition is generally temporary. Try to
sync again later.
0x80072ef1
The server could not be reached.
This can be caused by temporary
network conditions.
This condition is generally temporary. Try to
sync again later.
0x80072ef2
ActiveSync encountered a problem
on your device.
This condition is generally temporary. Try to
sync again later.
179


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