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182 Appendix
ActiveSync
Support Code
Error Message Troubleshooting Information
0x80072f0d
The security certificate on the
server is invalid. Contact your
Exchange Server administrator or
ISP to install a valid certificate on
the server.
ActiveSync does not recognize the
Certificate Authority that generated the
server’s certificate. If you sync on a
schedule, sync has been changed from
scheduled to manual.
0x80072F7A
ActiveSync encountered a problem
on your device.
This condition is generally temporary. Try to
sync again later.
0x80072F7C
ActiveSync encountered a problem
on your device.
This condition is generally temporary. Try to
sync again later.
0x86000106
A critical error has occurred.
ActiveSync can recover from
this error, but the next time
you synchronize, you may lose
changes made since your last
successful synchronization.
Any changes made to synchronized
information on the device since the last
successful sync will be lost the next time
you sync, but sync should succeed.
0x8600050D
A critical error has occurred.
ActiveSync can recover from
this error, but the next time
you synchronize, you may lose
changes made since your last
successful synchronization.
Any changes made to synchronized
information on the device since the last
successful sync will be lost the next time
you sync, but sync should succeed.
0x80004005
Synchronization could not be
completed. If this condition
persists, try deleting and then
re-creating the device’s sync
relationships.
Problem could be caused by a specific
folder or item on the device. The problem
will persist unless you delete the item or
items, which can be difficult to identify.
Usually a new sync relationship will sync
successfully.
For more information about ActiveSync, please refer to Microsoft ActiveSync 4.0 USB
Connection Troubleshooting Guide at:
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
http://www.microsoft.com/windowsmobile/help/activesync/default.mspx
.
182


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