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En
08
Network
Problem Check Remedy
Cannot connect to
network.
• Insert the LAN cable securely as far as it goes (page 22).
• Do not connect using a modular cable. Use a LAN cable for
the NETWORK terminal.
• Check that the power of the Ethernet hub (router with hub
function) or the modem is turned on.
• Check that the Ethernet hub (router with hub function) or the
modem is properly connected.
• Check the network settings.
BD-LIVE function
(connection to the
Internet) cannot be used.
• Check the network connections and settings.
• Connect a USB memory device.
• Delete data from the USB memory device.
• Check that the BD-ROM supports the BD-LIVE function.
• Test the connections (page 44). If "Network is OK" is
displayed, check the proxy server settings at [Initial Setup] ->
[Network] -> [Proxy Server] -> [Next Screen] (page 41). There
may also be a problem with the Internet connection. Contact
your provider.
Software updating is
slow.
Depending on the Internet connection and other conditions,
some time may be required to update the software.
A message other than
“Networks is OK.” is
displayed when
Connection Test is
performed.
Is “Network is FAILED.”
displayed?
• Check that this player and the Ethernet hub (or router with a
hub functionality) are properly connected.
• If the IP address is obtained using the DHCP server function,
check the setting is correct at the Information (page 41). For
details on the DHCP server function, see the operating
instructions for the Ethernet hub (or router with a hub
functionality).
• Set the IP address manually.
• Check the operation and settings of the DHCP server
function of the Ethernet hub (or router with hub functionality).
For details on the DHCP server function, see the operating
instructions for the Ethernet hub (or router with a hub
functionality).
• If this player has been set manually, reset the IP address of
this player or other components.
Is the Ethernet hub (or
router with a hub
functionality) operating
properly?
• Check the settings and operation the Ethernet hub (or router
with a hub functionality). For details, see the operating
instructions for the Ethernet hub.
• Reboot the Ethernet hub (or router with a hub functionality).
55


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