Manual Philips Senseo HD 7860 (page 4 of 8) (German)

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Problem Solution

The light in the

on/off button

continues to ash

slowly.

You have not yet ushed the machine. See chapter ‘Preparing

the machine for use’.

You have used the SENSEO

coffee machine at an altitude

higher than 2200 metres above sea level. This has caused the

water in the machine to start boiling before it has reached

the required temperature, which prevents the machine from

functioning properly. Switch off the machine and no longer

use it at altitudes higher than 2200 metres above sea level.

The light in the

on/off button

continues to ash

rapidly.

Make sure that:

the water reservoir is placed properly;

there is enough water in the water reservoir (i.e. above the

q MIN level if you want to brew 1 cup);

the ambient temperature is not lower than 10°C. If it is, the

machine does not function properly.

When I push one

of the buttons,

nothing happens.

Make sure you have inserted the plug properly into the wall

socket. Also make sure you have closed the lid and locked the

lid lever. If the lid is not closed or the lid lever is not pushed

until it locks with a click, the machine does not work.

Water leaks from

the machine.

You may have lled the water reservoir beyond the MAX

level. Never ll the water reservoir beyond this level.

Perhaps the sieve in the centre of the pod holder is clogged.

If it is, unclog the sieve by holding the pod holder under a

running tap. If necessary, use a washing-up brush or a pin to

unclog the sieve.A

Check if the coffee pod is placed properly in the centre of

the pod holder.

Check if the sealing ring is not stuck under the edge of the

water distribution disc (see drawing at the beginning of this

user manual).

It is perfectly normal for some drops of water to spill onto

the worktop. This may happen, for instance, when you place

or remove the water reservoir. Be careful when you remove

used coffee pods, for there may still be some water on the

pods.

Perhaps you removed the water reservoir when the coffee

machine was heating up. This may cause some water to leak

out of the machine (this water normally ends up in the water

reservoir).

If none of the above solutions solve the problem, contact the

Philips Consumer Care Centre in your country.

I cannot open

the lid.

A vacuum may have temporarily formed under the lid.

Switch off the machine. Pull up the lever as far as it goes and

wait 24 hours before you open the lid. This requires quite

some force.

Make sure that the sieve in the centre of the pod holder is

not clogged. If it is, unclog the sieve by holding the pod holder

under a running tap. If necessary, use a washing-up brush or a

pin to unclog the sieve.

Make sure you do not move the SENSEO

machine.

Moving the machine, placing it outdoors or in a cool or cold

environment does not accelerate the unlocking of the lid.

Do NOT put the SENSEO

machine in the fridge or freezer,

as this does not accelerate the unlocking of the lid.

If problems continue to occur, contact the Philips Consumer

Care Centre in your country.

The machine

produces less

coffee than before.

Perhaps the sieve in the centre of the pod holder is clogged.

If it is, unclog the sieve by holding the pod holder under a

running tap. If necessary, use a washing-up brush or a pin to

unclog the sieve.

Descale the machine (see chapter ‘Descaling’).

Problem Solution

The SENSEO

coffee machine

brews only a small

quantity of coffee

or no coffee at all

when I use it for

the rst time.

You have not ushed the machine properly before rst use.

As a result, the boiler is not or only partly lled. Flush the

machine properly (see chapter ‘Preparing the machine for

use’) before you brew another cup of coffee.

I cannot close the

lid properly.

Check if a used coffee pod sticks to the water distribution

disc. If this is the case, remove the used pod.

Check if you have not put two coffee pods in the 1-cup pod

holder q.

The machine has

been stored in a

room that was not

frost-free.

Contact the Philips Consumer Care Centre in your country.

The SENSEO®

coffee is not

strong enough.

Make sure that:

you have used the correct number of pods and have pressed

the right button. Use 1 pod in combination with the 1-cup

pod holder q and the 1-cup button q. Use 2 pods in

combination with the 2-cup pod holder qq and the 2-cup

button qq;

the coffee pod or pods has/have been placed properly in the

centre of the pod holder, to prevent water from escaping

along de edge of the pod or pods. When you use two coffee

pods on top of each other, make sure that the convex sides

of both pods point downwards and press the pods lightly into

the pod holder (see step 6 in chapter ‘Using the machine’);

you have not used the same pod twice by accident;

the coffee in the pod is evenly distributed;

If you prefer a more robust avour, SENSEO

coffee pods

with a stronger blend are available.

The SENSEO

coffee is too

strong.

If you prefer a milder avour, SENSEO

coffee pods with a

milder blend are available.

The coffee is not

hot enough.

Do not use cups that are too large, as they cause the coffee

to get cold more quickly. When you use cups, make sure they

have a capacity of 150ml. When you use a mug, make sure it

has a capacity of 280ml.

To keep the coffee hot longer, preheat the cups with hot

water.

The machine

spatters when I

brew coffee.

Move the drip tray to a higher position so that the edge of

your cup is closer to the spout.

I want to brew

coffee in a tall

vacuum mug but

this mug does

not t under the

spout.

If you remove the drip tray, the mug may t under the spout.

Water and steam

have leaked from

the bottom of the

appliance in a fast

way.

Your SENSEO

machine has a technical malfunction and has

drained all water for safety reasons. The machine is blocked

and does not function anymore. For assistance, please visit

our website www.senseo.com or take the machine to a

Philips service centre.

4222.200.0182.2

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Others manual(s) of Philips Senseo HD 7860

Philips Senseo HD 7860 User Manual - English - 9 pages

Philips Senseo HD 7860 User Manual - Dutch, French - 2 pages

Philips Senseo HD 7860 User Manual - Spanish - 5 pages

Philips Senseo HD 7860 Additional guide - All languages - 2 pages

Philips Senseo HD 7860 Manual - All languages - 2 pages

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