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English
Problem Cause Solution
The milk does not froth. The internal cappuccinatore is
dirty or not inserted correctly.
Clean the internal cappuccinatore and
make sure that you position and insert it
correctly (see 'Cleaning the internal
cappuccinatore under the tap').
The type of milk used is not
suitable for frothing.
Different types of milk result in different
amounts of froth and different froth
qualities.
The milk is splashing. The milk you use is not cold
enough.
Make sure you use cold milk coming
directly from the fridge.
' The flexible milk tube is not
connected properly.
Open the door of the coffee dispensing
spout (Fig. 37) and check if the flexible
milk tube is fully connected to the
cappuccinatore (Fig. 43). Note that the
cappuccinatore and milk tubes may be
hot. Let the cappuccinatore and the
tubes cool down before you touch
them.
The cappuccinatore and milk
tubes are not clean.
Remove and disassemble the internal
cappuccinatore (see 'Cleaning the
internal cappuccinatore under the tap').
Rinse all parts under the tap. For
thorough cleaning, use Philips milk
circuit cleaner and perform the Deep
Milk Clean procedure via the 'Status'
and 'Hygiesteam' menu. Note that if the
parts have been cleaned in the
dishwasher, they may have become
clogged by food particles or detergent
residues. A visual check that they are
not obstructed is also recommended.
We advise you to perform the
HygieSteam program every day: 1) Press
'Status' on the control panel. 2) Select
'HygieSteam'. 3) Then confirm all steps
on the display.
The milk tubes are clogged. Always store the milk container without
the milk tubes in the refrigerator.
Leftover milk could accumulate inside
the milk tubes and block the flow of
milk through the tubes. Rinse the milk
tubes before storage.
The machine seems to
be leaking.
The machine uses water to rinse
the internal circuit and brew
group. This water flows through
the internal system directly into
the drip tray. This is normal.
Empty the drip tray every day or as
soon as the 'drip tray full' indicator pops
up through the drip tray cover (Fig. 29).
Tip: Place a cup under the dispensing
spout to collect rinsing water and
reduce the amount of water in the drip
tray.
23


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