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Problem Cause Solution
The 'empty coffee
grounds container' icon
remains on.
You emptied the coffee grounds
container while the machine
was unplugged from the wall
socket, or you placed it back too
fast.
Remove the coffee grounds container,
wait at least 5 seconds and then insert it
again.
The machine prompts to
empty the coffee
grounds container even
though the container is
not full.
The machine did not reset the
counter the last time you
emptied the coffee grounds
container.
Always wait approx. 5 seconds when
you place back the coffee grounds
container. In this way, the coffee pucks
counter will be reset to zero and the
number of coffee pucks is counted
correctly.
The coffee grounds
container is too full and
the 'empty coffee
grounds container' icon
did not appear on the
display.
You removed the drip tray
without emptying the coffee
grounds container.
When you remove the drip tray, also
empty the coffee grounds container
even if it contains only a few coffee
pucks. This ensures that the coffee
pucks counter is reset to zero and that
the number of coffee pucks is counted
correctly.
I cannot remove the
brew group.
The brew group is not in the
correct position.
Reset the machine in the following way:
close the service door. Switch the
machine off and back on again and wait
until the machine is ready for use. Try to
remove the brew group again. See
chapter 'Removing and inserting the
brew group' for step-by-step
instructions.
I cannot insert the brew
group.
The brew group is not in the
correct position.
Reset the machine in the following way:
close the service door. Leave the brew
group out. Switch off the machine and
unplug it. Wait for 30 seconds and then
plug the machine back in, switch it on
and wait until the machine is ready for
use. Then put the brew group in the
correct position and reinsert it into the
machine. See chapter 'Removing and
inserting the brew group' for step- by-
step instructions.
The coffee is watery. The brew group is dirty or needs
to be lubricated.
Remove the brew group, rinse it under
the tap and leave it to dry. Then
lubricate the moving parts (see
'Lubricating the brew group').
The machine is performing its
self-adjustment procedure. This
procedure is started
automatically when you use the
machine for the first time, when
you change to another type of
coffee beans or after a long
period of non-use.
Brew 5 cups of coffee initially to allow
the machine to complete its self-
adjustment procedure.
21


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