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Problem Cause Solution
The grinder is set to a too
coarse setting.
Set the grinder to a finer (lower) setting.
Brew 2 to 3 drinks to be able to taste
the full difference.
The coffee is not hot
enough.
The temperature is set too low. Set the temperature to the maximum
setting (Fig. 42).
A cold cup reduces the
temperature of the drink.
Preheat the cups by rinsing them with
hot water.
Adding milk reduces the
temperature of the drink.
Regardless of whether you add hot or
cold milk, adding milk always reduces
the temperature of the coffee. Preheat
the cups by rinsing them with hot water.
Coffee does not come
out or coffee comes out
slowly.
The AquaClean water filter was
not prepared properly for
installation.
Remove the AquaClean filter and
dispense some hot water. If this works,
the AquaClean filter was not installed
properly. Reinstall and activate the
AquaClean filter and follow all steps in
chapter 'AquaClean water filter'.
After a long period of non-use, you
need to prepare the AquaClean water
filter for use again and dispense 2-3
cups of hot water.
The AquaClean water filter is
clogged.
Replace the AquaClean water filter
every 3 months. A filter that is older
than 3 months can become clogged.
The grinder is set to a too fine
setting.
Set the grinder to a coarser (higher)
setting. Note that this will impact the
coffee taste.
The brew group is dirty. Remove the brew group and rinse it
under the tap (see 'Cleaning the brew
group under the tap').
The coffee dispensing spout is
dirty.
Clean the coffee dispensing spout and
its holes with a pipe cleaner or needle.
The pre-ground coffee
compartment is clogged
Switch off the machine and remove the
brew group. Open the lid of the pre-
ground coffee compartment and insert
the spoon handle into it. Move the
handle up and down until the clogged
ground coffee falls down (Fig. 28).
The machine circuit is blocked
by limescale.
Descale the machine with Philips
descaler (see 'Descaling procedure').
Always descale when the machine
prompts you.
22


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