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20 English
Problem Cause Solution
I cannot insert the brew
group.
The brew group is not in the
correct position.
Reset the machine in the following way:
close the service door and place back
the water tank. Leave the brew group
out. Switch off the machine and unplug
it. Wait for 30 seconds and then plug
the machine back in, switch it on and
wait for the lights in the drink icons to
come on. Then put the brew group in
the correct position and reinsert it into
the machine. See chapter 'Removing
and inserting the brew group' for step-
by-step instructions.
The coffee is watery. The brew group is dirty or needs
to be lubricated.
Remove the brew group, rinse it under
the tap and leave it to dry. Then
lubricate the moving parts (see
'Lubricating the brew group').
The machine is performing its
self-adjustment procedure. This
procedure is started
automatically when you use the
machine for the first time, when
you change to another type of
coffee beans or after a long
period of non-use.
Brew 5 cups of coffee initially to allow
the machine to complete its self-
adjustment procedure.
The grinder is set to a too
coarse setting.
Set the grinder to a finer (lower) setting.
Brew 2 to 3 drinks to be able to taste
the full difference.
The coffee is not hot
enough.
The temperature is set too low. Set the temperature to the maximum
setting (Fig. 52).
A cold cup reduces the
temperature of the drink.
Preheat the cups by rinsing them with
hot water.
Adding milk reduces the
temperature of the drink.
Regardless of whether you add hot or
cold milk, adding milk always reduces
the temperature of the coffee. Preheat
the cups by rinsing them with hot water.
Coffee does not come
out or coffee comes out
slowly.
The AquaClean water filter was
not prepared properly for
installation.
Remove the AquaClean filter and
dispense some hot water. If this works,
the AquaClean filter was not installed
properly. Reinstall and activate the
AquaClean filter and follow all steps in
chapter 'AquaClean water filter'.
After a long period of non-use, you
need to prepare the AquaClean water
filter for use again and dispense 2-3
cups of hot water.
20


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