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Error
code Problem Possible solution
03 The brew group is dirty
or not well-greased.
Switch off the machine. Rinse the brew group with fresh water,
let it air-dry and then lubricate it (see 'Lubricating the brew
group'). Consult chapter 'Cleaning the brew group' or visit
www.saeco.com/care for detailed video instructions. Then
switch the machine on again.
04 The brew group is not
positioned correctly.
Switch off the machine. Remove the brew group and reinsert it.
Make sure that the brew group is in the correct position before
you insert it. Consult chapter 'Handling the brew group' or visit
www.saeco.com/care for detailed video instructions. Then
switch the machine on again.
05 There is air in the water
circuit.
Restart the machine by switching it off and on again. If this
works, dispense 2-3 cups of hot water. Descale the machine if
you have not done so for a longer period of time.
The AquaClean filter
was not prepared
properly before
installation or it is
clogged.
Remove the AquaClean filter and try to brew a coffee again. If
this works, make sure that the AquaClean filter is prepared
properly before you place it back. Put the AquaClean filter
back into the water tank. If this still does not work, the filter
might be clogged and needs to be replaced.
11 The machine needs to
adjust to room
temperature
Allow some time for the machine to adjust from
transport/outdoor temperature to room temperature. Switch
off the machine for 30 minutes and switch it on again. If this
does not work, contact the Consumer Care Center in your
country. For contact details, see the warranty leaflet.
14 The machine is
overheated.
Switch off the machine and switch it back on after 30 minutes.
19 The machine is not
connected to the wall
socket properly.
Make sure that the small plug of the power cord is properly
connected to the socket on the back of the machine.
Ordering accessories
To clean and descale the machine, only use the Philips maintenance products. These products can be
purchased from your local or online retailer or authorized service centers. To find a full list of spare
parts online, enter the model number of your machine. You can find the model number on the inside
of the service door.
Maintenance products and type numbers:
-Descaling solution CA6700
-AquaClean filter CA6903
-Brew group grease HD5061
-Coffee oil remover tablets CA6704
-Milk circuit cleaner CA6705
-Maintenance kit CA6707
18


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