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22 English
Problem Cause Solution
The cappuccinatore and milk
tubes are not clean.
Remove and disassemble the internal
cappuccinatore (see 'Cleaning the
internal cappuccinatore under the tap').
Rinse all parts under the tap. For
thorough cleaning, use Philips milk
circuit cleaner and perform the Deep
Milk Clean procedure via the cleaning
( ) menu. Note that if the parts have
been cleaned in the dishwasher, they
may have become clogged by food
particles or detergent residues. A visual
check that they are not obstructed is
also recommended.
We advise you to perform the
HygieSteam program every day: 1) Press
'Clean' on the control panel. 2) Select
'HygieSteam'. 3) Press the start button
to start the process. Then confirm all
steps on the display.
The milk tubes are clogged. Always store the milk container without
the milk tubes in the refrigerator.
Leftover milk could accumulate inside
the milk tubes and block the flow of
milk through the tubes. Rinse the milk
tubes before storage.
The machine seems to
be leaking.
The machine uses water to rinse
the internal circuit and brew
group. This water flows through
the internal system directly into
the drip tray. This is normal.
Empty the drip tray every day or as
soon as the 'drip tray full' indicator pops
up through the drip tray cover. Tip:
Place a cup under the dispensing spout
to collect rinsing water and reduce the
amount of water in the drip tray.
The drip tray is too full and has
overflowed which makes it look
like the machine is leaking.
Empty the drip tray every day or as
soon as the 'drip tray full' indicator pops
up through the drip tray cover.
The water tank is not fully
inserted, some water is leaking
out of the water tank and air is
drawn into the machine.
Make sure the water tank is in the
correct position: remove it and reinsert
it into the machine as far as possible.
The brew group is dirty/clogged. Rinse the brew group.
The machine is not placed on a
horizontal surface.
Place the machine on a horizontal
surface so that the drip tray does not
overflow and the 'drip tray full' indicator
works properly.
22


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