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Useful Information
66
Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
Answering system
FE is displayed. L An error occurred while sending the message. Try
again.
E0 is displayed. L Your phone number is permanently withheld or you
have not subscribed to the appropriate service. Contact
your service provider/telephone company.
Problem Cause/solution
The unit does not
record new
messages.
L The answering system is turned off. Turn it on (page
46).
L The message memory is full. Erase unwanted
messages (page 48).
L The recording time is set to Greeting Only.
Change the setting (page 50).
L If your own greeting message is not recorded properly,
callers are unable to leave a message. Record your
own greeting message again (page 47).
L If you subscribe to a voice mail service, messages are
recorded by your service provider/telephone company,
not your telephone. Change the unit’s number of rings
setting or contact your service provider/telephone
company (page 50).
My own greeting
message cannot be
properly heard.
L Record your own greeting message again (page 47).
I cannot operate the
answering system.
L Someone is using the unit. Wait for the other user to
finish.
L A caller is leaving a message. Wait for the caller to
finish.
L The handset is too far from the base unit. Move closer.
I cannot operate the
answering system
remotely.
L The remote access code is not set. Set the remote
access code (page 48).
L You are entering the wrong remote access code. If you
have forgotten your remote access code, enter the
remote access code setting to check your current code
(page 48).
L Press each key firmly.
L The answering system is turned off. Turn it on (page
49).
Problem Cause/solution
TG862xE(e).book Page 66 Thursday, March 17, 2011 11:40 AM
66


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