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Useful Information
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Helpline Tel. No.: U.K. 0844 844 3898 Ireland 01289 8333
Making/answering calls, intercom
Problem Cause/solution
_ is displayed. L The handset is too far from the base unit. Move closer.
L The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
L The handset is not registered to the base unit. Register
it (page 36).
L Activating one touch eco mode reduces the range of
the base unit in standby mode. If required, turn eco
mode off (page 15).
Noise is heard, sound
cuts in and out.
L You are using the handset or base unit in an area with
high electrical interference. Re-position the base unit
and use the handset away from sources of
interference.
L Move closer to the base unit.
L If you use a DSL/ADSL service, we recommend
connecting a DSL/ADSL filter between the base unit
and the telephone line jack. Contact your DSL/ADSL
provider for details.
L Unplug the base units AC adaptor to reset the unit and
turn off the handset. Reconnect the adaptor, turn on the
handset and try again.
Sound quality seems
to be getting worse.
L You have registered a handset that is not
recommended (page 4). The clearest sound quality is
only possible by registering the recommended handset.
The handset does not
ring.
L The ringer volume is turned off. Adjust ringer volume
(page 18).
L Night mode is turned on. Turn it off (page 31).
I cannot make a call. L The handset is too far from the base unit. Move closer
and try again.
L Another unit is in use. Wait and try again later.
L Answering system is being used. Wait and try again
later.
L You dialled a call restricted number (page 32).
L The key lock feature is turned on. Turn it off (page 19).
TG862xE(e).book Page 64 Thursday, March 17, 2011 11:40 AM
64


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