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Troubleshooting
VQT3C73
101
Screen size is wrong.
¾ Check the “TV Aspect” or “Aspect for 4:3 Video”. (> 91)
¾ Adjust the aspect ratio setting on TV. Refer to your TV’s
operating instructions.
¾ If the 16:9 aspect ratio image is output to a 4:3 TV and
the image will be stretched vertically, set “TV Aspect” to
4:3. (> 91)
¾ Check “Aspect for Recording” before recording or file
conversion. (> 88)
¾ If you connect to 4:3 TV, set “HDMI Video Format” to
“576p/480p”. (> 91)
Pictures do not appear with the HD quality
although HD setting was made.
¾ The pictures are output with 576p/480p depending on the
programme.
The screen changes automatically.
¾ If there is no operation for 5 minutes or more, the
displayed screen switches to the other states
automatically (only when the “Screen Saver” is set to
“On”). (> 90)
There is a lot of image lag when playing
video.
¾ Set “HD optimizer” in the Picture menu to “Off”. (> 83)
¾ Set “Audio Delay”. (> 90)
The images from this unit do not appear on
the TV.
The picture is distorted during play, or video
will not play correctly.
¾ Check the connection and the TV’s input settings.
¾ An incorrect resolution is selected in “HDMI Video
Format”. Reset the setting as follows:
1 While the unit is on, press and hold [OK], the yellow
button and the blue button on the remote control at
the same time for more than 5 seconds.
“00 RET” is displayed on the unit’s display.
2 Repeatedly press [1] (right) on the remote control or
[Í/I] on the main unit until “04 PRG” is displayed on
the unit’s display.
3 Press and hold [OK] on the remote control or
[< OPEN/CLOSE] on the main unit for at least
3 seconds.
Set the item again. (> 91)
When Dolby Digital Plus, Dolby TrueHD, and DTS-
HD audio are not output in bitstream, select “Yes” in
“Default Settings” and make proper settings. (> 96)
¾ The unit’s “TV System” setting differs from the TV system
used by the disc now playing. While stopped, keep
pressing [] (STOP) and [< OPEN/CLOSE] on the main
unit for 5 or more seconds. The system switches from
PAL to NTSC or vice versa. (> 91)
¾ Picture may not be seen when more than 4 devices are
connected with HDMI cables.
Reduce the number of connected devices.
¾ The picture may be distorted or a black screen may
appear between scenes recorded with different aspect
ratios.
¾ DVD-R DL and +R DL discs have two writable layers on
one side. Video and audio may momentarily cut out when
the unit is switching layers.
¾ Set “Deep Colour Output” (> 91) or “Contents Type Flag
(> 92) to “Off”.
3D video is not output correctly.
¾ Check the settings on this unit and the TV. (> 46)
¾ When a non-3D compatible amplifier/receiver is
connected between this unit and a TV, 3D video is not
output. (> 18)
¾ When the amplifier/receiver which is connected between
this unit and a TV is off, 3D video is not output. (> 18)
¾ Discs that have recorded titles with Side by side
(2 screen structure) and that can be enjoyed in 3D are
played back in accordance with the settings of the TV.
¾ When “HDMI Audio Output” is set to “Off”, 3D video may
not be output correctly. (> 91)
No sound.
Distorted sound.
¾ Check the connections or amplifier’s settings. (> 14, 18)
¾ Press [AUDIO] to select the audio. (> 28, 45)
¾ To output audio from a device connected with an HDMI
cable, set “HDMI Audio Output” to “On”. (> 91)
Cannot switch audio.
¾ You cannot switch the audio if “Digital Audio Output” is
set to “Bitstream” (> 90)
TV screen and video
Sound
DMRBST800700701EG_eng.book 101 ページ 2011年4月26日 火曜日 午後5時27分
101


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