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Troubleshooting
If you have any trouble using the AV receiver/AV ampli-
fier, look for a solution in this section. If you can’t
resolve the issue yourself, contact your Onkyo dealer.
Can’t turn on the AV receiver/AV amplifier
Make sure that the power cord is properly plugged into
the wall outlet.
Unplug the power cord from the wall outlet, wait five
seconds or more, then plug it in again.
The AV receiver/AV amplifier turns off as soon
as it’s turned on
The amp protection circuit has been activated. Remove
the power cord from the wall outlet immediately. Discon-
nect all speaker cables and input sources, and leave the
AV receiver/AV amplifier with its power cord discon-
nected for 1 hour. After that, reconnect the power cord
and set the volume to maximum. If the AV receiver/AV
amplifier stays on, set the volume to minimum, discon-
nect the power cord, and reconnect your speakers and
input sources. If the AV receiver/AV amplifier turns off
when you set the volume to maximum, disconnect the
power cord, and contact your Onkyo dealer.
There’s no sound, or it’s very quiet
Make sure that the digital input source is selected
properly (page 46).
Make sure that all audio connecting plugs are pushed
in all the way (page 22).
Make sure that the inputs and outputs of all compo-
nents are connected properly (page 25-38).
Make sure that the polarity of the speaker cables is
correct, and that the bare wires are in contact with the
metal part of each speaker terminal (page 18).
Make sure that the input source is properly selected
(page 56).
Make sure that the speaker cables are not shorting.
Check the volume. It can be set to
dB, 81.5 dB
through +18.0 dB (page 56). The AV receiver/AV
amplifier is designed for home theater enjoyment. It
has a wide volume range, allowing precise adjustment.
While a pair of headphones is connected to the PHONES
jack, no sound is output by the speakers (page 58).
If there’s no sound from a DVD player connected to an
HDMI IN, check the DVD player’s output settings,
and be sure to select a supported audio format.
Check the digital audio output setting on the con-
nected device. On some game consoles, such as those
that support DVD, the default setting is off.
With some DVD-Video discs, you need to select an
audio output format from a menu.
If your turntable uses an MC cartridge, you must con-
nect an MC head amp, or an MC transformer.
Make sure that none of the connecting cables are bent,
twisted, or damaged.
Not all listening modes use all speakers (page 71).
Specify the speaker distances (page 78) and adjust the
individual speaker levels (page 79).
Make sure that the speaker setup microphone is not
still connected.
The input signal format is set to PCM or DTS. Set it to
Auto (page 98).
Only the front speakers produce sound
When the Stereo listening mode is selected, only the
front speakers and subwoofer produce sound.
In the Mono listening mode, only the front speakers
output sound if the “Output Speaker” setting is set to
“Left / Right” (page 83).
Check the Speaker Configuration (page 75).
Only the center speaker produces sound
If you use the Dolby Pro Logic IIx Movie, Dolby Pro
Logic IIx Music, or Dolby Pro Logic IIx Game listen-
ing mode with a mono source, such as an AM radio
station or mono TV program, the sound is concen-
trated in the center speaker.
In the Mono listening mode, only the front speakers
output sound if the “Output Speaker” setting is set to
“Center” (page 83).
Make sure the speakers are configured correctly (page 75).
The surround speakers produce no sound
When the Stereo or Mono listening mode is selected,
the surround speakers produce no sound.
Depending on the source and current listening mode,
not much sound may be produced by the surround
speakers. Try selecting another listening mode.
Make sure the speakers are configured correctly
(page 75).
Power
Audio
If you can’t resolve the issue yourself, try resetting
the AV receiver/AV amplifier before contacting your
Onkyo dealer.
To reset the AV receiver/AV amplifier to its factory
defaults, turn it on and, while holding down the
[VCR/DVR] button, press the [ON/STANDBY] but-
ton. “Clear” will appear on the display and the AV
receiver/AV amplifier will enter Standby mode.
Note that resetting the AV receiver/AV amplifier will
delete your radio presets and custom settings.
TX-SR806_En.book Page 117 Monday, August 4, 2008 10:25 AM
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