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145
Technical Notes
Troubleshooting
Streaks of light or
partial
discoloration are
visible on the
screen.
Smear may occur when extremely bright light strikes the
image sensor. When recording movies, avoiding bright
objects, such as the sun, reflections of the sun, and electric
lights is recommended.
73, 134
Bright specks
appear in images
captured with
flash.
Flash is reflecting off particles in the air. Set the flash mode
to W (off).
45
Flash does not fire.
The flash mode is set to W (off ).
A scene mode that restricts the flash is selected.
A function that restricts the flash is enabled.
45
56
58
Optical zoom
cannot be used.
Optical zoom cannot be used while recording movies. 73
Digital zoom
cannot be used.
Digital zoom is set to Off in the setup menu.
Digital zoom cannot be used with certain shooting
modes or when using certain settings in other functions.
120
58, 120
Image mode not
available.
A function that restricts Image mode is enabled. 58
No sound when
the shutter is
released.
Off is selected for Shutter sound in Sound settings in the
setup menu. No sound is produced with some shooting
modes and settings, even when On is selected.
121
AF-assist
illuminator does
not light.
Off is selected for AF assist in the setup menu. AF-assist
illuminator may not light depending on the position of the
focus area or the current scene mode, even when Auto is
selected.
120
Images appear
smeared.
The lens is dirty. Clean the lens. 137
Colors are
unnatural.
White balance or hue is not adjusted properly. 31, 95
Randomly spaced
bright pixels
(“noise”) appear in
image.
The subject is dark and the shutter speed is too slow, or ISO
sensitivity is too high. Noise can be reduced by:
Using the flash
Specifying a lower ISO sensitivity setting
45
98
Randomly spaced
bright pixels
(“noise”) appear in
movies.
When recording movies in dim lighting, the image may
contain noise. This occurs when the ISO sensitivity
increases, and it does not indicate a malfunction.
Problem Cause/Solution A
160


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