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Technical Notes
Troubleshooting
The battery
inserted in the
camera cannot be
charged.
Confirm all connections.
When connected to a computer, the camera may not
charge for any of the reasons described below.
- Off is selected for Charge by computer in the setup
menu.
- Battery charging stops if the camera is turned off.
- Battery charging is not possible if the camera’s display
language and date and time have not been set, or the
date and time were reset after the camera’s clock
battery was exhausted. Use the Charging AC Adapter
to charge the battery.
- Battery charging may stop when the computer enters
sleep mode.
- Depending on the computer specifications, settings,
and status, battery charging may not be possible.
10
86, 126
12
The monitor is
hard to see.
The surrounding area is too bright.
- Move to a darker place.
Adjust the screen brightness. 116
O flashes on the
screen.
If the camera clock has not been set, O flashes on the
shooting screen, and images and movies saved before
the clock is set are dated “00/00/0000 00:00” and “01/01/
2016 00:00” respectively. Set the correct time and date for
Time zone and date in the setup menu.
The camera clock is not as accurate as ordinary watches
or clocks. Periodically compare the time of the camera
clock with that of a more accurate timepiece, and reset as
required.
5, 114
Date and time of
recording are not
correct.
No indicators
displayed on the
screen.
Hide info is selected for Photo info in Monitor settings
in the setup menu.
116
Date stamp not
available.
Time zone and date has not been set in the setup menu. 114
Date not stamped
on images even
when Date
stamp is enabled.
The current shooting mode does not support Date
stamp.
The date cannot be stamped on movies.
118
Problem Cause/Solution A
158


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