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Technical Notes
Troubleshooting
Images are too
dark
(underexposed).
The flash mode is set to W (off ).
The flash window is blocked.
The subject is beyond the range of the flash.
Adjust exposure compensation.
Increase ISO sensitivity.
The subject is backlit. Select Backlighting scene mode
or set the flash mode setting to X (fill flash).
45
19
152
50
98
32, 45
Images are too
bright
(overexposed).
Adjust exposure compensation. 50
Unexpected
results when flash
set to V (auto
with red-eye
reduction).
Use any shooting mode other than Night portrait, and
change the flash mode to any setting other than V (auto
with red-eye reduction) and try taking the picture again.
45, 56
Skin tones are not
softened.
Under some shooting conditions, facial skin tones may
not be softened.
For images containing four or more faces, try using the
Skin softening effect in Glamour retouch in the
playback menu.
33
66
Saving images
takes time.
It may take more time to save images in the following
situations:
When the noise reduction function is in operation, such
as when shooting in a dark environment
When the flash mode is set to V (auto with red-eye
reduction)
When the skin softening function is applied while
shooting
When using continuous shooting mode
46
33, 103
97
Colored circles or
light streaks
appear on the
screen or images.
When shooting with backlighting or when a very strong
light source (such as sunlight) is in the frame, colored circles
or light streaks (ghosting) may occur. Change the position
of the light source, or frame the image so that the light
source does not enter the frame, and try again.
Problem Cause/Solution A
161


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