802097
46
Zoom out
Zoom in
Previous page
1/52
Next page
If any of the following fault messages are displayed, follow the action described.
Displayed Message
Description
Action
Unknown Cable !
has detected an unknown EV
cable (untethered units only)
Make sure you are using genuine IEC
62196-2 compliant plugs.
Range supported: 32A, 20A and 13A.
will automatically retest the cable
after 5 seconds.
If the issue persists, unplug the cable check
for dirt in the plug and try again.
Pilot problem !
has detected an issue with the
“Control Pilot” signal on the cable
between the and the EV.
will automatically retest the cable
after 5 seconds.
If the issue persists unplug the cable, check
for dirt in the plug and try again.
Lock Failure !
Fault code 23
The socket lock actuator couldn’t
lock/unlock the inserted plug as
expected (untethered units only).
This message can happen when the plug is
not fully inserted or if it is twisted or pulled
from the socket.
Push the plug fully into the to
release the plug, then press and hold the
button to reset the unit.
PE Fault !
Fault code 25
has detected a problem with the
main earth connection to the unit. The
earth is either disconnected or the
impedance of the earth connection is
too high.
Unplug the EV, check the earth connection
to the and then hold the button to
reset the unit.
If the electricity supply is “IT earthed”
check the Supply Grid / Earthing menu
setting.
Comms Fault !
Fault code 26
has detected an issue with the
built-in protection components.
Unplug the EV, press and hold the
button to reset the unit.
SelfTest Failed !
Fault code 27
The built-in protection devices couldn’t
be tested or failed the test prior to a
charge.
Unplug the EV, press and hold the
button to reset the unit.
Contactor Fault !
Fault code 28
The relay inside the has a welded
contact. The secondary relay is open to
make sure that the supply to the EV is
isolated.
Unplug the EV, press and hold the
button to reset the unit.
RCD Tripped !
Fault code 29
The internal Earth leakage protection
has tripped.
Unplug the EV, make sure that the fault has
been removed then press and hold the
button to reset the unit.
PEN Fault!
Fault code 29
The internal protection against the loss
of the PEN conductor on the electricity
supply has tripped.
Unplug the EV, make sure that the fault has
been removed then press and hold the
button to reset the unit.
Output Fault !
Fault code 24
has detected a wrong output
voltage. e.g. a voltage has been
detected when it should be off.
Unplug the EV, press and hold the
button to reset the unit.
Overload !
Fault code 30
The EV is drawing too much current
the output is switched off.
Unplug the EV, press and hold the
button to reset the unit.
46


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Myenergi Zappi at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Myenergi Zappi in the language / languages: English as an attachment in your email.

The manual is 3.47 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info