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Note
The base AC power adapter and Ethernet cable must remain
connected at all times and all the handsets are placed in their cradles
during the software update. The telephone line cord can be plugged
in to the telephone line wall jack once this initial software update has
completed.
It is also recommended that you do not interrupt the update process
and that you have an alternative phone connected to avoid missing
important calls.
If there are no updates available for your device, you will be prompted,
You are using the latest software available
. Tap
Done
and
Continue
.
17. You can now plug the other end of the telephone line cord into the
telephone wall jack. Your Motorola AX device is now ready to use.
Note
If the Alexa key is pressed before the set up is complete the screen
will display
Account error. Alexa service is not ready
and the handset will
announce “Your device isn’t registered. For help, go to its companion
app.
9. Date & time
The date and time on your Motorola AX device are set automatically
during set-up with the hellovoice app. If you subscribe to caller ID service,
the day, month and time are set automatically with each incoming call,
thereafter.
In the event your handset date and time get out of sync after events like
power outages or a switch to daylight-saving time, you can set the date
and time manually.
9.1 Set the date and time
1. Press
Menu
, scroll u to
Date/Time
and press
Select
.
2. The last set date is displayed. Enter the date, e.g., when set to MM/DD,
01/31/2019 for 31 January 2019 and press
OK
.
3. To change the date format, scroll d to
Date Format
and scroll t or u to
select either
MM/DD
or
DD/MM
. Press
OK
.
4. The last set time is displayed. Enter the time, e.g., when set to 24
Hours, 14:30 for 2:30pm.
If the current time format setting is 12 Hours, scroll t or u to select
AM
or
PM
.
12


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  • I just set up my new home phone but won’t let me make calls, I can hear the dial tone but then no ring just a buzzing sound, there’s no updates needed and the phone has signal. Submitted on 14-4-2022 at 12:30

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