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Motorola AX Series Manual

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6. hellovoice will ask you to provide a one-time consent to share your
Amazon profile information. This profile will only include your name
and email address so hellovoice can uniquely identify you when you
log in. You must consent to share this information in order for the login
to complete. Tap
Allow
to continue.
7. The app will then search for all active Motorola AX devices. Select the
device you want to connect to Alexa and tap
Continue
.
Note
Only one Motorola AX device can be set up at a time. If it cannot
find your Motorola AX device, check your base AC power adapter is
securely connected and the Ethernet cable is plugged into the router
and check your smartphone is connected to the same Wi-Fi network
the base is connected to.
8. hellovoice will ask you to allow access to your smartphone contacts.
This will allow the app to automatically synchronize the contacts in
your smartphone to the hellovoice app and Motorola AX contacts list.
Tap
Allow
to continue.
9. When contacts synchronization completes, tap
Continue
.
10. To register or connect your device to the Alexa Voice Service, tap
Amazon Alexa Login
and enter your Amazon account details and select
Sign in
.
11. You must allow Motorola AX device access to Alexa Voice Service
when prompted. Tap
Allow
to continue.
12. Once your device is connected to Alexa, tap
Start using
.
13. You will then be guided to install the Amazon Alexa app if you have
not already installed it. Tap
Continue
.
Once you have installed Amazon Alexa app, tap
Done
to return to
hellovoice app to continue with the set-up. Tap
Continue
.
14. You will be asked to sign in to Amazon Alexa app. If you are not
already signed in to your Amazon Alexa app on your smartphone, you
will need to enter your Amazon account details and select
Sign in
.
Note
You must sign up for Alexa Communication in order to use Alexa-to-
Alexa Calling and Messaging on Motorola AX devices. As part of the
sign-up process, you will be asked to enter and verify your smartphone
number and to allow access to your smartphone contacts. It is
important to allow the Amazon Alexa app to access your contacts as
this will enable Alexa to call the person or contact name.
15. Return to hellovoice app and tap
Continue
.
16. There may be updates available for your Motorola AX handsets
and base, especially if this is a first-time connection. The app will
automatically check for available software updates.
Tap
Update All
to download and install the latest software to your
Motorola AX handset and base. The update may take up to 20 minutes
depending on your Internet connection speed. Once the update is
complete, your telephone will automatically restart.
… 11 …


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  • I just set up my new home phone but won’t let me make calls, I can hear the dial tone but then no ring just a buzzing sound, there’s no updates needed and the phone has signal. Submitted on 14-4-2022 at 12:30

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