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Problem solving guide
57
General problems with the washing machine
Problem Cause and remedy
The washing machine
smells.
Hygiene info was ignored. When washing, a wash pro-
gramme using a temperature above 60°C has not
been run for a long time.
Run the Clean machine programme using Miele ma-
chine cleaner or a universal powder detergent.
This will clean the washing machine and prevent a
build-up of bacteria and odours.
The door and the detergent drawer were left closed
after washing.
Leave the door and the detergent drawer slightly
open to allow them to dry.
The machine shakes dur-
ing the spin cycle.
The machine feet are not level.
Level the machine and adjust the feet correctly.
The laundry has not
been spun properly and
is still wet.
The machine detected an imbalance during the final
spin cycle and reduced the spin speed automatically.
Include both large and small items in the load as this
will give better distribution during spinning.
Strange pump noises
can be heard. This is not a fault.
These slurping noises occur at the end of the pump
sequence as a normal part of operation.
The display is in a differ-
ent language.
A different language has been selected in “Settings,
Language .
Set the language you want. The flag symbol will
guide you.
General problems with the washing machine
Problem Cause and remedy
Large amounts of deter-
gent residue remain in
the detergent dispenser
drawer.
The water pressure is too low.
Clean the water inlet filter.
It may be useful to select the Water + extra option.
Powder detergent used in conjunction with water
softeners tends to become sticky.
In future, add washing powder into the dispenser
drawer first, and then add the water softener.
57


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