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Problem solving guide
59
Problem Cause and remedy
White residues which
look like powder deter-
gent are seen on dark
textiles after washing.
The detergent contained compounds (zeolites) to aid
water softening which are not soluble in water. These
have ended up on the laundry.
Try and brush off the residues with a soft brush once
the laundry is dry.
Wash dark textiles using a detergent which contains
no zeolites. Liquid detergents usually contain no
zeolites.
Use the Dark garments/Denim programme for dark
coloured laundry.
The door will not open
Problem Cause and remedy
The door cannot be
pulled open during a
wash cycle.
The drum is locked during the wash cycle.
Follow the description in “6. Starting a programme –
Adding or removing laundry.
Comfort cooling
appears in the display
after a programme has
been cancelled.
To protect the user against scalding, the door cannot
be opened if the suds temperature is higher than
55°C.
Wait until the temperature in the drum has de-
creased and the message has gone out in the dis-
play.
The following appears in
the display:
 Service Door release
fault F35
The door lock has jammed.
Call the Miele Customer Service Department.
59


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