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Tips and Tricks
Problem Solution
Battery
Camera not turning on Ensure the battery pack is installed properly and fully charged.
Recording
Camera not recording Make sure the switch is pushed all the way forward. If the record LED does not come on, turn
off the device and reinstall the battery.
Verify available memory.
Micro SD card
Micro SD card not reading Ensure the Micro SD card is inserted properly.
Plug camera into the computer to verify it has available storage.
Attempt formatting process.
Video Playback
Slow or choppy video Verify the camera is plugged into a USB 2.0 device.
Remove other unused USB devices.
Transfer video to computer before viewing.
Make sure the media player you are using is updated and your computer respects the mi-
nimum requirements.
Video Downloading
Slow data transfer Verify the camera is plugged into a USB 2.0 device. If registering as 1.1, unplug and the
re-plug the device.
Remove other unused USB devices.
Computer does not recognize camera Ensure record switch is in the record position while connected to computer.
Ensure the Micro SD card is inserted properly.
Micro SD card may be corrupted. Attempt formatting process.
Sound
Excessive Wind Noise Place piece of tape over microphone hole.
19


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