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Appendix A
Troubleshooting
14
Wireless-N Access Point with Dual-Band
Appendix A:
Troubleshooting
The computer cannot connect wirelessly to the network.
Make sure the wireless network name or SSID is the
same on both the computer and the Access Point. If you
have enabled wireless security, then make sure the same
security method and key are used by both the computer
and the Access Point.
The Access Point’s IP address needs to be changed.
If the Access Point is connected to a network with a DHCP
server (usually the network router), then the Access Point
will obtain its IP address from the DHCP server.
If you want the Access Point to always use a static IP
address, then follow these instructions:
1. Access the browser-based utility of
the Access Point (refer to Chapter 3:
Advanced Configuration” on page 3).
2. Click the Setup tab.
3. From the Access Point IP drop-down menu, select
Static IP.
4. Complete the Static IP Address, Subnet Mask, and
Default Gateway fields.
5. Click Save Settings.
The browser-based utility does not accept your
password.
Check the following:
The password is case-sensitive. Make sure that you are
using the correct case(s) when entering the password.
If you forget your password, you can reset the Access
Point to its factory defaults.
Press and hold the Access Points Reset button for
approximately five seconds; the password will be reset
to its factory default, admin. All other Access Point
settings will be reset to the factory defaults as well. (To
access the browser-based utility, enter admin in the
Password field.)
After you make changes through the browser-based
utility, the new settings are not displayed on-screen.
On your web browser, click Refresh. If the new settings
are not displayed, then follow these instructions:
1. Unplug the power adapter from the Access Point.
2. Wait five seconds, and then plug the power adapter
back into the Access Point.
3. On your web browser, click Refresh.
WEB: If your questions are not addressed
here, refer to the Linksys website,
www.linksysbycisco.com
17


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