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Scan job was not successful
Action Yes No
Step 1
Check the cable connections.
Make sure the Ethernet or USB cable is securely connected to
the computer and the printer.
Are the cables securely connected?
Go to step 2. Connect the cables
properly.
Step 2
Check if the file name is already in use.
Is the file name already in use?
Change the file
name.
Go to step 3.
Step 3
Check if the document or photo you want to scan is open in another
application or being used by another user.
Is the
file
you want to scan open in another application or being
used by another user?
Close the file you are
scanning.
Go to step 4.
Step 4
Check if either the Append time stamp or the Overwrite existing
file check box is selected in the destination configuration settings.
Is the Append time stamp or Overwrite existing file check box
selected in the destination configuration settings?
Go to step 5. Select the Append
time stamp or
Overwrite existing
file check box in the
destination
configuration
settings.
Step 5
From the Flash Drive menu, reduce the scan resolution settings,
and then resend the scan job.
Does the job scan?
The problem is
solved.
Go to step 6.
Step 6
Check the scan settings.
From the Scan screen, make sure the Content Type and
Content Source settings are correct for the document being
scanned.
Are the Content Type and Content Source settings correct for the
document being scanned?
The problem is
solved.
Change the Content
Type and Content
Source settings to
match the document
being scanned.
Troubleshooting 314
314


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Others manual(s) of Lexmark MX611

Lexmark MX611 User Manual - German - 354 pages

Lexmark MX611 User Manual - Dutch - 346 pages


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