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Action Yes No
Step 2
Decrease the incoming fax transmission speed.
a Open a Web browser, and then type the printer IP address in
the address field.
Notes:
View the printer IP address on the printer home screen.
The IP address appears as four sets of numbers
separated by periods, such as 123.123.123.123.
If you are using a proxy server, then temporarily disable it
to load the Web page correctly.
Print a network setup page or menu settings page, and
then locate the IP address in the TCP/IP section.
b Click Settings > Fax Settings > Analog Fax Setup.
c In the Max Speed menu, click one of the following:
2400
4800
9600
14400
33600
d Click Submit, and then resend the fax.
Is the fax print quality satisfactory?
The problem is
solved.
Go to step 3.
Step 3
Replace the toner cartridge.
When Cartridge low [88.xy] appears, replace the
cartridge, and then resend the fax.
Is the fax print quality satisfactory?
The problem is
solved.
Contact
customer
support.
Solving scanner problems
“The scanner does not respond” on page 313
“Scan job was not successful” on page 314
“Scanner unit does not close” on page 315
“Scanning takes too long or freezes the computer” on page 315
“Poor scanned image quality” on page 315
“Partial document or photo scans” on page 316
“Cannot scan from a computer” on page 317
Troubleshooting 312
312


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