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Q&A Troubleshooting
Flash
No flash is emitted.
The flash is set to [Forced Flash Off] (66).
The flash becomes unavailable in the following cases :
[Auto Bracket]
[Burst] (However, when
[Flash Burst] is selected, the flash is fixed to [Forced Flash On].)
Scene Modes ([Scenery] [Panorama Shot] [Night Scenery] [Handheld Night Shot] [HDR] [Sunset]
[Through window] [High Speed Video])
[3D Photo Mode]
[Creative Control] Mode
Multiple flashes are emitted.
Red-eye reduction is active (66). (Flashes twice to prevent eyes appearing red.)
[Burst] is set to [Flash Burst] (87).
Playback
Pictures have been rotated.
[Rotate Disp.] is activated (60)
Pictures cannot be viewed. There are no recorded pictures.
The REC/PLAY switch is not set to (play).
There are no pictures in the built-in memory or on the card (pictures played from the card if one is
inserted, from the built-in memory if not).
Has the file name of the picture been changed on a computer? If so, it cannot be played back on the
camera.
The [Playback Mode] has been changed.
Set [Playback Mode] to [Normal Play] (111).
The folder/file number is displayed as [-]. The picture is black.
The picture has been edited on a computer or a taken with a different device.
The battery had been removed immediately after the picture was taken, or the picture was taken
with a low battery.
Use [Format] to delete (60).
An incorrect date is displayed in Calendar Playback.
The picture has been edited on a computer or taken with a different device.
[Clock Set] is incorrect (23).
(An incorrect date may be displayed in Calendar Playback on pictures copied to a computer and
then back to the camera, if the computer and camera dates differ.)
White round spots like soap bubbles appear on the recorded picture.
If you take a picture with the flash in a dark place or indoors, white round spots may
appear on the picture caused by particles such as dust in the air reflecting the light
from the flash. This is not a fault. A characteristic of this is that the number of round
spots and their position differ in every picture.
[Thumbnail is displayed] is shown on the screen.
The pictures may have been recorded on another device. If so, they may be displayed with poor
picture quality.
180


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