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Q&A Troubleshooting
TV, computer, printer (continued)
The computer does not recognize the card (it only reads the built-in memory).
Disconnect the USB connection cable (supplied) and reconnect with a card in place.
The computer does not recognize the card. (When using SDXC Memory Cards)
Check whether your computer is compatible with SDXC Memory Cards.
A message prompting you to format the card may appear when you connect it. Do not format the
card.
If the [Access] indicator on the monitor does not go off, switch off the camera before disconnecting
the USB connection cable.
Printing is not possible when connected to a printer.
The printer is not compatible with PictBridge.
Set [USB Mode] to [PictBridge(PTP)] (58).
The edges of pictures are cut off when printing.
Cancel any trimming or edgeless printing settings on the printer before printing.
(Consult the printer’s instructions.)
The pictures were recorded in aspect ratio.
If you are having your pictures printed in a shop, check if 16:9 sizes can be printed.
Printing panorama pictures does not succeed.
The aspect ratio of panorama pictures is different from that of regular still pictures, and some
panorama pictures may not be printed correctly.
Use a printer with support for panorama pictures. (Refer to the instructions for the printer.)
182


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