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47
EN
If your machine is not working correctly, first of all try to resolve the problem using this
malfunction list. If the problem persists, contact our hotline (See chapter on Initial settings).
MALFUNCTION CORRECTIVE MEASURES
The machine indicates a
fault, the software is fro-
zen or your machine is
malfunctioning.
Switch off and disconnect the machine, remove the filter
cartridge and wait 20 seconds before restarting.
The appliance does not
come on after pressing
the Start/Stop button.
Check the fuses on your electrical installation.
Check that the two power connectors are correctly inser-
ted in the appliance and the mains socket outlet.
Check that the mains socket outlet in your installation is
not faulty.
Have your appliance checked by a qualified technician.
The espresso or coffee is
not hot enough.
Increase the temperature of the coffee in the Settings
menu.
Heat the cup by rinsing with hot water before starting the
preparation.
The coffee is too clear or
not coarse enough.
Do not use oily, caramelised or aromatised coffees.
Check that the bean tank contains coffee and that it des-
cends correctly.
Reduce the volume of the preparation, increase the
strength of the preparation.
Turn the grinding setting button to the left for finer coffee
grounds.
Prepare your coffee in two cycles using the two cup func-
tion.
The coffee comes out
too slowly.
Turn the grinding setting button to the right for coarser
coffee grounds (this can depend on the type of coffee
used).
Perform one or several rinse cycles. Launch a clean pro-
gramme (cf p. 45).
Change the Claris Aqua Filter cartridge (follow the installa-
tion procedure).
PROBLEMS AND CORRECTIVE MEASURES
22


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