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Problemen met de pincode oplossen
Je bent de pincode van je Smartcard vergeten.
Oplossingen
Probeer de standaardpincode van de Smartcard: ’1234’.
Bel de Service Desk van Digitenne om de standaardpincode van de Smartcard te laten herstellen.
Je bent de pincode van de tv-ontvanger vergeten.
Oplossingen
Probeer de standaardpincode van de tv‑ontvanger: ’0000’.
Gebruik de masterpincode van de tv‑ontvanger: ‘2606. Ga vervolgens naar Stap  (De pincode van de tvontvanger wijzigen)
om deze te wijzigen in een persoonlijke code (zie paragraaf 4.6).
Problemen met de afstandsbediening oplossen
Je tv-ontvanger reageert niet meer op de afstandsbediening.
Oorzaken Oplossingen
De batterijen zijn niet (goed)
geplaatst of leeg.
Controleer of de batterijen correct zijn geplaatst of vervang de batterijen door nieuwe
batterijen van het type AAA, . V.
Er is een storing opgetreden in je
tv‑ontvanger.
Volg de stappen ‘Herstarten’ (zie begin bijlage C). Als de storing nog niet is verholpen,
herhaal deze stappen dan nog eens. Blijft het probleem bestaan? Neem dan contact met
de Service Desk.
Tip! Houd altijd de
apparatuur bij de hand
als je de Service Desk
belt.
70


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