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What to do if…?
The pump head cannot be correctly fitted
Cause Solution
One or more lter baskets are overlled or not
positioned correctly on top of one another
Do not overll lter baskets, check that the
baskets are properly stacked on top of each other.
Intake openings at pump head and combi lter
basket II are not properly seated over each other
Turn pump head or combi lter basket II 180°.
Filter on pump head leaks
Cause Solution
Locking clips not closed or incorrectly closed Close all locking clips correctly
Prole seal is dirty
Clean sealing surfaces and grease with petroleum
jelly (e.g. Vaseline)
Canister seal is tted incorrectly, twisted,
damaged or missing.
Position the seal correctly or replace
Leakage does not occur until after startup
procedure, usually at the clips.
Seal inside the hose connection block is
damaged. Change hose connection block.
Filter does not run or no water flows out
Cause Solution
No power supplied Plug into power supply
No water in the lter
The lter is not self-priming! Press start button
and ll lter with water (5)
Impeller and/or shaft tted crooked, shaft broken,
rubber bearings of shaft missing, bayonet lock on
impeller casing not positioned correctly
Dismantle, check, replace faulty parts and re-
assemble. Check that shaft and bayonet lock are
correctly positioned.
Faulty or missing impeller. Impeller blocked by
gravel or snail shells
Clean the impeller casing, t an intact impeller
Flow rate greatly reduced
Cause Solution
One or both stopcock levers on the pump head
not in “OPEN” position“
Check and correct lever position
Hose connection block dirty
Remove hoses and use a suitable brush to clean
the hose connection block, when installed
correctly, with the stopcock levers in “OPEN”
position
Hoses kinked, etc. Check hoses for kinks, constrictions, etc.
Intake strainer clogged Clean the intake strainer
Hoses blocked with deposits Clean hoses with cleaning brush
Filter media heavily soiled
Clean the lter media (particularly the pre-lter
media).
32


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