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Intermec CK61 Windows Mobile Manual

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Chapter 4 — Troubleshooting and Maintaining the CK61
82 CK61 Mobile Computer User’s Manual With Windows Mobile
The Battery status LED is on. The battery status LED indicates the following states:
• If the battery status LED is a steady green, the battery is
more than 95% charged and computer is on a charger.
• If the battery status LED is blinking red, then the battery
is low. Replace or charge the battery.
• If the battery status LED is a steady red, the main battery
is on charge.
The computer appears to be locked
up and you cannot enter data.
• Press the power key to turn off the computer, then press
the power key again to turn it on.
• Press and hold the power key ten seconds to warm boot
the computer.
• Try reloading the firmware. See “Upgrading the System
Software” on page 74.
• If the computer does not boot or reset, contact your
Intermec representative for help.
Problems With Wireless Connectivity
Problem Solution
When you turn on the computer
after it was suspended for a while
(10 to 15 minutes or longer), it can
no longer send or receive messages
over the network.
Host may have deactivated or lost current terminal
emulation session. In a TCP/IP direct connect network, turn
off the “Keep Alive” message from host to maintain the TCP
session while the computer is suspended.
The CK61 is connected to the
network and you move to a new site
to collect data. Your CK61 now
shows you are not connected to the
network.
Move closer to an access point or to a different location to
reestablish communications until you reconnect with the
network. Any data collected while out of range is
transmitted over the network.
The CK61 appears to be connected
to the network, but you cannot
establish a terminal emulation
session with the host computer.
There may be a problem with the host computer, with the
connection between the Intermec Application Server and
the host computer, or with the connection between the
access point and the host computer. Check with network
administrator to make sure the host is running and
allowing users to login to the system.
Problems While Operating the CK61 (continued)
Problem Solution
… 94 …


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