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SECTION 3 CONSUMER INFORMATION
11
SECTION 3
IMPORTANT: You must use BBB AUTO LINE prior to seeking remedies
through a court action pursuant to the Magnuson-Moss Warranty Act
("the Act"), except in Georgia, although that option is still available to you.
However, if you choose to seek remedies that are not created by the Act,
you are not required to use BBB AUTO LINE, although that option is still
available to you. You must also use BBB AUTO LINE if you are seeking
remedies under the "Lemon Laws" of your state if your state statute
requires you to do so.
A decision should be rendered within 40 days of AUTO LINE’s receipt of
your properly completed Customer Claim Form. BBB will send you a copy
of the arbitrator’s decision and if you accept the decision, all parties must
comply with the decision within the time limits (performance date) set by
the arbitrator.
Approximately two weeks after the "performance date", BBB will
contact the consumer to verify that the arbitrator's decision has been
completed.
AUTO LINE’s decisions do not include attorney’s fees, civil penalties,
punitive damages, multiple damages or consequential damages other
than incidental damages which you may be entitled to under law.
If you reject the decision of the arbitrator you may pursue other legal
remedies under state or federal law; the company will not be obligated
to perform any part of the decision. Depending on federal or state
law, the decision may or may not be introduced as evidence by the
consumer or the company in any civil court action relating to any
matter that has been resolved in your arbitration hearing, and BBB
involvement in the case will end as well.
Important: Please refer to the 󳝌rst page of the Hyundai New Vehicle
Limited Warranty section of this Owner's handbook for additional
important information regarding alternative dispute resolution and
other legal remedies available to you.
Hyundai USA ALL 19MY(Main).indd 11 2018-03-13 오후 3:01:08
13


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