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The Embroidery Design is Distorted
Is the fabric hooped properly? The fabric must be tightly hooped.
Is the inner embroidery hoop completely inserted in the outer
embroidery hoop?
Hoop the fabric so that the inner hoop is inserted properly
into the outer hoop.
Is the area around the embroidery arm and hoop free? Clear area around the embroidery unit.
Is the hoop attached properly? Make sure the hoop connector is inserted all the way into the
hoop attachment on the embroidery arm.
The Embroidery Design has Puckered
Did you stabilize your fabric sufficiently? Ensure you use the proper stabilizer for your technique or
fabric type.
Go to www.husqvarnaviking.com and locate the accessory
user’s guide for information about available stabilizers.
The Machine Will Not Embroider
Is the embroidery unit attached? Make sure that the embroidery unit is properly attached into
the socket.
Is the wrong hoop attached? Slide on the correct hoop.
Have Your Sewing Machine Serviced Regularly by Your Local Authorized Retailer!
If you have followed this troubleshooting information and still have problems, contact your retailer. It may be helpful to bring
the fabric, thread and stabilizer you are using with you. If you have a stitch out that shows the problem, please bring that as
well. A sewing sample will often give better information than words and help your technician diagnose the problem.
Non-Original Parts and Accessories
The warranty does not cover any defect or damage caused by use of non-original accessories or parts.
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