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GB29
Appendix
Media Center
Problem Possible Cause What to Do
Cannot find mobile devices in
the network
Network is not connected.
Firewall may be blocking the access.
• Checkifthenetworkisconnectedproperly.GotoHOME > SETTINGS > Network Settings and select
Network Connection Status.
• Ifwirelessnetworkisnotavailableinyourhome,useanEthernetcabletoconnecttheproductandthe
router.
• Turnofftheproductandtherouterandthenontorefreshthenetwork.
• CheckifyourmobiledeviceisDLNAcompatible.
• Makesurethatyourproductandmobiledevicesareinthesamenetwork.
Note
• Wirelessrouterisbuiltinyourproduct.
• ThehomenetworkenvironmentmaycausetheInternetspeedslowdown.
Bluetooth does not work
Bluetooth device is not paired.
Bluetooth is not supported.
• MakesurethatyourmobiledevicesupportsBluetooth.
• Makesurethatyourproductispairedwithmobiledevices.GotoHOME > SETTINGS > Network Settings
and set Bluetooth to On.
• WaitforafewsecondswhileyourproductfindsavailableBluetoothdevices.Then,pairtheproductwith
your Bluetooth device.
Note
• YourproductispairedwithuptotenBluetoothdevices,butonlyoneBluetoothheadsetisavailable.
Fling does not work
Both HUMAX product and mobile
devices are not in the same network.
HUMAX product and mobile devices
are not paired
• Makesurethatyourproductispairedwithmobiledevices.
• Makesurethatyourproductandmobiledevicesareinthesamenetwork.
• Turnofftheproductandmobiledevicesandthenontorefreshthenetwork.
• DeleteHUMAXmobileAppsanddownloadthemagain.IfyoudeletetheApps,allconfigureddatawillbe
deleted.
Network server does not work
HUMAX product is not connected
to the network or the network is not
configured.
Home network devices are not
connected to the network or the
network is not configured.
PC/Router settings are not correct.
• GotoHOME > SETTINGS > Network settings and check if Network Server is set to On. When the network
server option is set to on, files stored in the internal HDD can be shared with other DLNA compliant
devices in the same network.
• MakesurethattheoptionstosharemediafilesareenabledonyourPC.
• CheckifanyfirewallsettingsonyourPCorrouterblocksDLNAcompatibility.
30


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