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4. On demand: if a Player is missing or
an on demand programme won’t play
a) Press the YouView button on your remote control, go to Settings
> Network and Internet > Wired Connection and select Automatic.
This should enter your broadband settings for you automatically. If
this does not happen, restart your router and try again. If you need to
enter values manually, select Manual. (Note: Your broadband provider
can provide you with these values).
b) If you did not accept the Terms of Use at the end of the screen
setup, you will not be able to use the On Demand or Search features.
To change this, press on your remote control and go to Settings >
Your Info and Legal > Terms of Use. Select Accept then press OK. The
On Demand and Search features should now be available to you.
If you are having problems accessing or watching catch up or on
demand TV, please check all of the cables are connected and ensure
your broadband connection is working. For more information, visit
www.youview.com/support.
If you are experiencing problems with finding Players, please ensure
you disconnect and reconnect the aerial cable and manually retune
the channels by going to Settings>TV Signal & Quality>Re-tune
Channels.
5. Error Messages:
Error messages will appear if an issue with YouView is detected,
e.g. reduced or lost digital signal. For more details on an error code
please visit www.youview.com/support
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  • my humax has been conected to my t.v. but I dusted and must has disturbed some thing I get that it is all working but no sound or picture. Help please J.illinghast Submitted on 3-11-2022 at 12:07

    Reply Report abuse
    • I'd recommend you post this to the YouView Community Forum, where people will be able to help Answered on 3-11-2022 at 14:56

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  • Why does my jvc smart tv not receive the signal from my humax box ie no info on the tv screen I have used a hdmi connection cable also connected through the aerial . I have even tried a spliter for the aerial so I have one feed going into the humax and a separate one going to the tv so they both work independently still no sign from the humax box to the tv.Also they both have independent earth net connection cables to them. Is the tv blocking the signal do I need a EDID emulator between the humax and the tv? The main problem is no picture on the tv so I can't set the humax box up. Submitted on 26-11-2020 at 12:49

    Reply Report abuse


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