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HP OfficeJet Pro 8718 Manual

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The "Using Correct Type of Phone Cord with Fax" test failed
● Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port
labeled 1-LINE on the back of the printer.
1 Telephone wall jack
2 Connect the phone cord to the port labelled 1-LINE on the back of the printer.
● Check the connection between the telephone wall jack and the printer to make sure the phone cord is
secure.
● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that
plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the
telephone wall jack.
The "Dial Tone Detection" test failed
● Other equipment, which uses the same phone line as the printer, might be causing the test to fail. To nd
out if other equipment is causing a problem, disconnect everything from the phone line, and then run
the test again. If the Dial Tone Detection Test passes without the other equipment, then one or more
pieces of the equipment is causing problems; try adding them back one at a time and rerunning the test
each time, until you identify which piece of equipment is causing the problem.
● Try connecting a working phone and phone cord to the telephone wall jack that you are using for the
printer and check for a dial tone. If you do not hear a dial tone, contact your telephone company and
have them check the line.
● Connect one end of the phone cord to your telephone wall jack, then connect the other end to the port
labeled 1-LINE on the back of the printer.
● If you are using a phone splitter, this can cause faxing problems. (A splitter is a two-cord connector that
plugs into a telephone wall jack.) Try removing the splitter and connecting the printer directly to the
telephone wall jack.
● If your telephone system is not using a standard dial tone, such as some private branch exchange (PBX)
systems, this might cause the test to fail. This does not cause a problem sending or receiving faxes. Try
sending or receiving a test fax.
● Check to make sure the country/region setting is set appropriately for your country/region. If the
country/region setting is not set or is set incorrectly, the test might fail and you might have problems
sending and receiving faxes.
● Make sure you connect the printer to an analog phone line or you cannot send or receive faxes. To check
if your phone line is digital, connect a regular analog phone to the line and listen for a dial tone. If you do
124 Chapter 10 Solve a problem ENWW
… 134 …


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  • Hi is it possible to print in landscape on the 8718 Submitted on 9-7-2020 at 09:57

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